Term and Conditions

Last Updated: [Insert Date]

Welcome to Kayaking Discounts Store! These Terms and Conditions govern your use of our website (www.uskayakingstore.com) and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website for lawful purposes only. Prohibited activities include:

• Attempting to gain unauthorized access to our systems
• Using automated tools to scrape content or place orders
• Misrepresenting your identity or purchase intentions

1.2 Intellectual Property

All content on our website (text, images, logos, product designs) is owned by Kayaking Discounts Store or our suppliers and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, please contact us immediately.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Product Categories

Our store specializes in water sports equipment including:

• Kayaks: Various models for recreational and professional use
• Paddle Boards: High-quality boards for all skill levels
• Accessories: Safety gear, storage solutions, and maintenance products
• Paddles & Parts: Note that these items may have special return conditions

3. Orders and Payments

3.1 Order Process

By placing an order, you make an offer to purchase under these terms. We process orders within 1-2 business days and will send a confirmation email when your order ships.

3.2 Pricing and Payment

All prices are in USD. We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge your selected payment method for the total amount of your order (including taxes and shipping). If payment cannot be processed, your order will not be fulfilled.

3.3 Shipping

We ship globally except to some Asian regions and remote areas. Options include:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
• Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)

International shipments may incur customs fees which are the customer’s responsibility.

4. Returns and Refunds

4.1 Return Policy

We offer a 15-day return window from the delivery date for most items. To be eligible:

• Items must be unused in original condition with all packaging
• All tags, protective covers, and accessories included
• Proof of purchase required

4.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Paddles (due to potential water exposure and customization)
• Parts (special order items manufactured for specific equipment)
• Any item showing signs of use or missing original packaging

4.3 Return Process

1. Email [email protected] within 15 days with your order details
2. Wait for return authorization (1-2 business days)
3. Ship items to our Arizona address with tracking

Original shipping charges are non-refundable. Refunds are processed within 3-5 business days after we receive your return.

4.4 Damaged or Defective Items

Contact us immediately at [email protected] with photos. We’ll arrange replacement or refund at no additional cost.

5. Customer Responsibilities

5.1 Accurate Information

You must provide accurate contact and shipping information. We are not responsible for delays or non-delivery due to incorrect addresses.

5.2 Product Use

Water sports equipment carries inherent risks. You are responsible for:

• Properly using and maintaining all products
• Following all safety guidelines and local regulations
• Using appropriate safety gear

5.3 International Customers

You are responsible for:

• Any import duties, taxes, or customs fees
• Complying with local laws regarding watercraft
• Contacting us before returning items from outside the US

6. Limitation of Liability

Kayaking Discounts Store’s total liability for any claim related to your use of our website or products is limited to the purchase price of the item in question. We are not liable for:

• Consequential, incidental, or punitive damages
• Injuries resulting from product misuse
• Shipping delays beyond our reasonable control
• Technical issues that temporarily limit website access

7. General Provisions

7.1 Governing Law

These terms are governed by Arizona law. Any disputes will be resolved in Arizona courts.

7.2 Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

7.3 Contact Information

For questions about these terms or any order:

Email: [email protected]
Mail: Kayaking Discounts Store, 7131 North 67th Avenue, Glendale, AZ 85301 USA